Returns & Exchanges
At Ciceroni, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, our streamlined return and exchange process ensures a hassle-free experience within 15 days of delivery.
Initiate Request
Log into your Ciceroni account, navigate to your order history, and select the items you wish to return or exchange to receive a Return Authorization number.
Prepare Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Schedule Pickup
Once your request is approved, we will coordinate a complimentary courier pickup from your delivery address at a time that is convenient for you.
Quality Check & Refund
After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing